The control plane
Each Clumio tenant belongs to one control plane. It hosts your portal, your configuration, and the API endpoint your clients call. A token is issued by a control plane and is only valid against that control plane’s API base URL — which is why the hostname is part of every client’s configuration rather than an afterthought. Control planes are regional in their own right. Clumio operates US West, US East (existing customers), Europe, Canada, Australia and Japan, plus a FedRAMP Moderate control plane.The data plane
A control plane maps to a defined set of data-plane regions: the AWS regions and Google Cloud locations where it can protect resources. The sets differ between control planes, and they are not a superset of each other — a region available under one control plane may not be available under another. Some AWS regions are opt-in: they are not enabled by default in your AWS account, and must be enabled on each connected account before they can be used, including as an out-of-region backup destination.Residency
By default, a backup stays in the same region as the resource it came from. Cross-region storage is an opt-in, policy-level choice on supported workloads rather than the default, and it carries the relevant cloud data-transfer cost. Restore geography follows the same logic: cross-region restore moves data between regions within the same cloud provider. Cross-cloud restore — AWS to Google Cloud, or the reverse — is not supported and is not planned.Choosing a control plane
Three things decide it, in this order:- Coverage. The control plane must support the regions that contain the resources you want to protect. This is the hard constraint; the other two are preferences.
- Residency. Regulations or internal policy may require data to stay in a jurisdiction. The control plane determines which data-plane regions — and therefore which jurisdictions — are available to you.
- Endpoint. The API base URL differs per control plane, so the choice propagates into every client, SDK, and Terraform configuration that talks to Clumio.
Where to go next
- Supported regions — the full control-plane and data-plane mapping.
- API regional endpoints — the base URL for each control plane.
- Cross-region and cross-account restore — moving recovered data.
- What is Clumio? — the wider overview.